Wiley Education Services- Enrollment Counselor, in Louisville KY
FULL JOB DESCRIPTION:
• Facilitate student enrollment and guide potential students through their educational selection process.
• Heavy outbound call volume to respond to prospective student requests for information and or guidance.
• Build a strong relationship with prospective and current students by having the ability to listen and identify their needs and following the Wiley Student Engagement Model
• Contributing to a team goal, managing student inquiries and applications, making phone calls, scheduling appointments and conducting informational interviews, documenting the admissions process for compliance, and following up with enrolled students.
• Presenting the various programs and services of our partner schools to prospective students by guiding them through a process of career choices, educational options, and enrollment procedures.
• Respond to information requests about partner schools, qualify and enroll students, and complete the application process to ensure the student successfully meets college education goals.
QUALIFICATIONS:
• Have a minimum: Bachelor’s degree.
• Have preferred work experience in education, training, customer service, sales, or related industry; Willing to consider a recent graduate with a passion for customer service, sales, or related industry.
• Have excellent verbal and written communication skills, professional telephone manners.
• Have interpersonal skills to interact with students, management, and peers.
• Have the willingness to become proficient in navigating customer relationship management systems and multiple software systems while communicating with students.
• Are self-motivated, flexible, and able to work in a team environment with minimal supervision.
• Have strong command of the English language, in both oral and written form.
• Can work one to two evenings a week until 8:00 PM, Monday Thursday depending on partner school needs.
To Apply: https://tarta.ai/j/aAO8G34BWXL4xtS7rKpn-enrollment-counselor-in-louisville-kentucky-at-wiley?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
Wiley also offers remote work type jobs.
About Wiley: We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education throughout their careers. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada. Wiley is an equal opportunity affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.
