SmarThinking Online Tutoring

SMARTHINKING is an online tutoring service that Campbellsville University is making available to students in its undergraduate online degree programs.

SMARTHINKING provides tutoring in Writing for all disciplines of study. You can submit your work 24/7. Click here for times when service is available.  Reminder: CU only provides tutoring in Writing at this time.

With SMARTHINKING you can:

  • Connect With an e-structor and interact with a live tutor.
  • Submit your Writing for any class to their Online Writing Lab.
  • Submit a Question and receive a reply from a tutor.

Access SmarThinking

If you are a student in an undergraduate online degree program at CU, you will be provided with a SmarThinking account and credentials to access it.

Login here...

Username: Password: Forgot Password?

Once you log in, use the SMARTHINKING Student Handbook for tips on navigating the website and using the service.

Don't have your SmarThinking account?  Contact us at

The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email SMARTHINKING support:

Call SMARTHINKING customer support toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST
Email us at, and someone will respond to you within 24-48 hours.

Technology Requirements

  • OS: Windows 2000+, Mac OS9 +
  • Browser: Windows: Internet Explorer 5.1+, Firefox 1.0.4+. Apple Mac: Internet Explorer 5.1+, Firefox 1.0.4+, Safari 1.3+.
  • Connection: 28.8K min. / 56K+ preferred
  • Cookies/Javascript should be enabled.
  • Popup Blockers? Please disable all popup blockers for .

Troubleshooting Tips

  • Make sure that your browser is set up to allow cookies and pop-up windows. SMARTHINKING uses both of these.
  • Make sure that you have Java installed. If you need to install Java, go to, and follow the instructions for the free download.
  • Make sure that you have Flash version 8+ of for Windows or 7.0.19+ for Mac OS X installed. If you need to install Flash , go to, and follow the instructions for the free download.


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