Sales Associate/Manager Trainee, (FT), Lexington KY

Sales Associate/Manager Trainee, (FT), Lexington KY


Position: Sales Associate / Manager Trainee
Company: The Tile Shop
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Job Location(s): Lexington, KY
Start Date: As soon as possible
Employment Term: Regular
Employment Type: Full Time
Starting Salary Range:
Required Education: Associate Degree
Required Experience: Open
Required Security Clearance: None
Related Categories: Management and Supervision, Sales - Representatives/Service, Retail/Wholesale - Sales and Counter

Position Description

Sales Associate / Manager Trainee
Type Regular Full-Time
More information about this job:

We believe that this is not just a sales job but a rewarding and lucrative career! Our people are the soul of our company. We have an outstanding, knowledgeable, and motivated sales force. We feel it all starts at the beginning as we groom all managers in house.

Our highly trained staff has their compensation tied to customer satisfaction. Employee compensation is well above industry standards with our average Store Manager's annual income exceeding $100,000 and our average Sales Associate earning in excess of $50,000.

The Sales Associate / Manager Trainee is responsible for establishing relationships with customers and providing them with satisfactory product. He/She must be able to regularly lift 32-50 lbs and up to 80 lbs occasionally, work evenings and weekends, and work 45-55 hours per week.

  • Knowledgeable in all store products and our selling process.
  • Selling tile and related products to exceed customer expectations.
  • Understand and track established individual sales goals, asking for feedback and coaching from store management staff to ensure sales goals are met.
  • Proactively greet customers professionally as they enter the store and ascertain their needs and interests.
  • Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business.
  • Track store orders and provide customers with updates on product delivery status.
  • Partner with coworkers to assist their customers at times when a customer's primary sales representative is serving someone else.
  • Present yourself in a professional manner at all times.
  • Restock store inventory; ensure pricing is accurately and visibly reflected for each inventory item.
  • Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement.
  • Ensure overall store appearance is constantly and consistently maintained by sweeping, cleaning, etc.
  • Know and learn innovative and creative retail sales techniques.
  • Other duties as assigned.
  • Associates degree or higher, preferred.
  • Ability to work well with others in a fast paced, commission sales environment.
  • Excellent interpersonal skills.
  • Strong work ethic.
  • Willingness to exceed expectations.
  • Ability to read, write, and speak in English (a secondary language is a plus).
  • Excellent attention to detail and organizational skills.
  • Ability to regularly lift 32-50 lbs and up to 80 lbs.
  • Ability to distinguish between various styles, colors, and textures.
  • Basic mathematical skills.
  • Basic computer skills.
  • Experience in related fields is a plus (home improvement, furniture, electronics, customer service, home furnishings, hospitality, flooring, sales, retail, etc.).
  • Keen eye for and interest in design and knowledge of the do-it-yourself industry, preferred.

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