Help Desk Coordinator, Full-time, Fort Knox Federal Credit Union, Fort Knox, Kentucky

Help Desk Coordinator, Full-time, Fort Knox Federal Credit Union, Fort Knox, Kentucky

Help Desk Coordinator,  Full-time,  Fort Knox Federal Credit Union, Fort Knox, Kentucky

Position Description:  SUMMARY

This is the primary position providing “first contact” daily support of operations to credit union staff for routine issues relating to software, hardware, network and applications issues. Incumbent receives and investigates all reported technical problems, coordinating with and elevating complex calls to Assistant Network Administrator as required, following up with answers to users. Coordinator must always be alert to the security of stored information, maintaining special focus on sensitive member data.

Website Address for Applying Online:  http://www.fortknoxfcu.org/careers.html

Company Address:
: Fort Knox Federal Credit Union
: 3939 S. Dixie Blvd
City : Radcliff
State : Kentucky
Zip Code : 40160