Account Specialist (Inside Customer Service Specialist), American Red Cross, Louisville KY

Account Specialist (Inside Customer Service Specialist), American Red Cross, Louisville KY

Account Specialist (Inside Customer Service Specialist),  American Red Cross, Louisville KY


The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant!

We are currently seeking an Account Specialist (Blood Donor Recruitment) to cover our Louisville KY Office.
Job Responsibilities: 
*  Function as a liaison between sponsor groups and donor recruitment staff.

* Serves as primary inside sales support for assigned Donor Recruitment District. Provide Hemasphere support to assigned district to include confirmation of upcoming blood drives.

* Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits.

* Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Associate’s degree in business, marketing or combination of education and related experience required. Minimum two years of experience in an office setting with extensive customer contact required.

Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills.

Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required.

Schedule: 8:00am - 5:00pm
Requisition Number:BIO56463Nationwide:Divisional:Regional:Chapter Code - Chapter Description:
If this is a Chapter Position then select the Chapter - Chapter DescriptionBusiness Unit:Biomedical
Country:United States

Shift:1st - First Shift

Work Schedule:8am-5pm
Percentage of Travel:0% - None
Relocation Eligibility:No


The Red Cross is a nonprofit organization that offers employees growth and development, opportunity for advancement, team spirit, competitive salaries and a comprehensive benefits package to include: Medical, Dental, Vision, Automatic 401K Contribution & Matching contribution (where applicable), paid time off, Health Savings & Dependent Care Savings Accounts, and much more.

If this sounds like the kind of opportunity that you’ve been waiting for, please visit our website at

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

To Apply direct on Red Cross website: